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Welcome to our Blog

It's a must-see, must-read for expert tips and advice on all subjects related to people and business development...

Great to see you here on our blog page! This is where we take some time to discuss the things that have interested, inspired or challenged us - and you. The focus of our discussions is very much on things that happen within businesses and organisations on a day-to-day basis; we're going to be covering a wide range of topics but if you have a particular subject you'd like to see us discuss, let us know.

With over 60 years (yes, really!) of combined national & international training and development experience we have broad-ranging knowledge, hands-on problem solving and coaching skills and, we believe, answers and advice for the questions you have and challenges you face.

We hope you will pick up some useful ideas, suggestions and inspiration from our chats.

And please keep coming back, we've got lots to share.

Has the world of technology truly got a grip of the automotive world?... February 11, 2016 by Mike Henshaw ...The ever changing world continues to impact on the way we do business. Don't blink, the next new thing will be along in a minute! Read full article >>>

A smile costs nothing - but can be worth an awful lot! February 03, 2016 by Mike Henshaw ...just start with a smile and a pleasant greeting, opening a dialogue, making the customer feel welcome, that you're interested. Read full article >>>

Is it a Blue Monday for you? January 18, 2016 by Mike Henshaw ...dubbed Blue Monday, it's said to be the most depressing day of the year but that needn't be so.. Read full article >>>

Are you doing your used-car stock justice online? January 15, 2016 by Mike Henshaw Increasingly the online presence is the first 'meeting' between a car shopper and and automotive dealer. Read full article >>>

Putting customers at ease by listening... October 22, 2015 by Mike Henshaw ...good salespeople often listen more than they talk in a sales conversation. Read full article >>>

The importance of understanding Financial Managment... October 12, 2015 by Lynne Dawson ... the how and the why and what makes the formala work. Read full article >>>

Delivering a great vehicle handover experience... August 27, 2015 by Mike Henshaw ...Customers’ remember handover and it is proven that the event is a major influence on future purchases and referrals. Read full article >>>

Are you a leader or a follower? August 19, 2015 by Mike Henshaw "If your actions inspire others to dream more, learn more, do more and become more, you are a leader". - John Quincy Adams. Read full article >>>

India Automotive industry predicted to grow 7-8% in 5-6 years, creating more jobs in retail segment... July 30, 2015 by Mike Henshaw ...More than ever, the role that dealerships have to play as a crucial part of the Indian automobile industry will be under the spotlight. Read full article >>>

MG opens flagship store in London... July 24, 2015 by Mike Henshaw ...iconic brand demonstrates commitment to growth and development. Read full article >>>

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