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Welcome to our Blog

It's a must-see, must-read for expert tips and advice on all subjects related to people and business development...

Great to see you here on our blog page! This is where we take some time to discuss the things that have interested, inspired or challenged us - and you. The focus of our discussions is very much on things that happen within businesses and organisations on a day-to-day basis; we're going to be covering a wide range of topics but if you have a particular subject you'd like to see us discuss, let us know.

With over 60 years (yes, really!) of combined national & international training and development experience we have broad-ranging knowledge, hands-on problem solving and coaching skills and, we believe, answers and advice for the questions you have and challenges you face.

We hope you will pick up some useful ideas, suggestions and inspiration from our chats.

And please keep coming back, we've got lots to share.

How Accessory Sales Can Provide a Profitable Add-on.. July 20, 2015 by Ian Wright ...Substantial incremental profit is available if you get this process right. Read full article >>>

Thought for the day - how nice are you to your co-workers?... July 07, 2015 by Mike Henshaw ...Because being happy at work can be just as important as your salary. And the more friendly you are with the people you see every day, the happier you’ll be. Read full article >>>

Honda think 'inside the box' to superb effect... July 01, 2015 by Ian Wright Congratulations to Honda on superbly creative stand at this year’s Goodwood Festival of Speed... Read full article >>>

Bentley Pre-owned Programme shines at Goodwood Festival of Speed... June 29, 2015 by Ian Wright ...illustrating the seriousness of manufacturer approaches to used cars sales. Read full article >>>

Why it's so important to have a consistent and thorough used vehicle appraisal process... June 24, 2015 by Mike Henshaw Part-exchange or trade-in vehicles are a valuable stock source and, potentially, a source of profit too. That is why it is so important to get the appraisal process right... Read full article >>>

Making the most of the Aftersales opportunity... June 01, 2015 by Mike Henshaw ...a service hour, including Parts sales, is the most profitable % sale you can make in the dealership. Read full article >>>

Just back from delivering some used car training programmes in Dubai... May 29, 2015 by Mike Henshaw ... and wanted to share some thoughts about driving change and development. Read full article >>>

Succeeding in Sales in the Automotive Industry... May 26, 2015 by Mike Henshaw ...you need a process! Take a look at our Sales Process training for a plan that's proven to work. Read full article >>>

Brand advocates can create some of the best value for a business or brand... May 21, 2015 by Mike Henshaw ... how word-of-mouth marketing can exponentially increase your company’s profile and positive associations. Read full article >>>

Using leadership and teamwork to create an improved working environment for greater productivity and profitability. May 05, 2015 by Mike Henshaw "Employees who are engaged, rewarded and appreciated are enthusiastic and passionate ambassadors for your brand and your business which in turn encourages customers to purchase, return and recommend". Read full article >>>

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